You think there’s something wrong with your PS4 because it boots in safe mode all the time. If you had previously used safe mode to fix your PS4 errors and issues, you would probably have an idea of what it is.
You have tried getting your PS4 away from safe mode but it just won’t start in safe mode. Well, there are various reasons why your console is stuck in safe mode. Sometimes, the problem can be around a console update or a loose cord, and most times, it’s complex.
Many players have been looking for working solutions to resolve the PS4 stuck-in-safe mode problem. If you have this issue, keep in mind that we have provided this guide that contains everything you need to fix the problem. We started with simple ways to fix the problem before providing information on the technical and complex methods.
You don’t even need an expert or technician to do the work for you. Read this guide to find the best ways to take your PlayStation 4 console out of safe mode.
What is Safe Mode in PS4?
The Safe mode is an added advanced to people who are experiencing challenges booting your console. Let’s say you can’t power up your console or your PS4 is having issues, you can use Safe Mode to access some features and use the PS4 system. The safe mode lets you start your PS4 system with some basic settings and functions.
It is important for you to know that some safe mode options can cause data loss. Before performing any action on the Safe Mode menu, ensure to back up your PS4 system data to a USB storage device, online storage, or preferably an external hard drive.
The official Sony website confirms that the safe mode feature is designed to resolve issues with the PS4 firmware and should only be used when advised or recommended by Sony customer support or an article on the PlayStation blog.
Here are some of the reasons why your PS4 system is stuck in safe mode:
- Loose HDMI cables.
- Dust deposited inside the ports.
- The system file is corrupted.
- Corrupted database.
- The update is not installed correctly.
- Abnormal shutting down.
How To Launch PS4 In Safe Mode
Do not attempt to launch your PlayStation 4 in safe mode if your USB ports are defective. After launching the console in safe mode, you need to sync your control using a USB port.
So, if your USB ports are not working, you have to fix them before trying out this step but if they are working, you can continue.
Not every player is familiar with safe mode. Follow the steps below to start your PS4 in safe mode:
- Turn off your PS4.
- After turning off the PS4 system, Press and hold the Power button till you hear two beep sounds. You can take off your hand from the power button after hearing the second beep. Normally, you will hear the first beep after holding the button and the second beep will come around seven seconds after the first one.
- You will see a message on your screen notifying you to Connect DUALSHOCK 4 using the USB cable. Follow the instructions by connecting your DualShock 4 PS4 controller to the console using the USB cable.
- Press the PS button on the center of the controller.
- Now you should see the safe mode menu screen.
If your PlayStation isn’t booting or is having issues that you can’t fix during the normal startup, you can start the system in safe mode and resolve the problems.
How To Get Out of PS4 Safe Mode
Are you trapped in safe mode and can’t find a way to get out of it? Don’t fret, there are several methods to fix the PS4 stuck in safe mode easily.
1. Restart The PS4 System
Restarting the PS4 console can help you get your PS4 out of safe mode easily. I am sure this is the first thing that came into your mind when you had the problem. If it didn’t work, you may consider using the inbuilt Restart option on the safe mode menu.
Some users think their PS4 memory will reset after restarting the system but it doesn’t. When you reboot the PlayStation, it shuts down the system and tries to start it in the normal boot-up mode.
Some players have had luck going out of safe mode by following this simple method.
- Start the PS4.
- Ensure that the controller is connected to the console.
- Once you see the safe mode menu appear on your screen, select the first option to restart the PS4 system.
- After making your selection, press the X button and allow the system to restart.
If your PS4 returns to safe mode after following the steps above, the issue hasn’t been fixed, so you may have to keep trying other solutions below.
2. Unplugging The Console
If the first method, which is restarting the console doesn’t work, you can do something similar. Try unplugging the console and plugging it back in.
- Shut down your PS4 using the Power Button or the menu option. Doing this will help avoid the “PlayStation was not shut off properly” error code.
- Unplug your console’s power cord.
- Leave the system unplugged for some time. Let’s say a minimum of 20 minutes.
- After the duration, plug the cable back into the console and turn it on.
- If the console still boots in safe mode, use the menu option of “Restart PS4” to reboot the console. If that doesn’t work, try the next method.
3. Clean The Console
The buildup of dust and grime can cause issues for your PS4 console. If your home or room is prone to dust, the dust generated could prevent your PS4 system from functioning smoothly. Once you notice specks of dust on your console, you need to get a wiper to dust the console.
Using a dust cover will keep the PS4 protected when it is not in use. Here’s how to clean the PS4 console:
- Firstly, keep the nozzle of the compressed air at the vents.
- Ensure to place it around a distance of 1-2 inches from the vent.
- Keep the can upright to avoid any moisture entering the console.
- Spray in short measured bursts.
- From time to time, look into the vents to ensure you’ve gotten rid of all the dust.
- Use your microfiber cloth to wipe any dust or residue that may have broken loose or escaped elsewhere on the console.
- Use the microfiber cloth to dust the front, back, top, and side of your console.
- Change the microfiber cloth when it is dirty. Do not attempt to rinse the cloth or use a wet or damp cloth to wipe the console.
4. Check For Loose Cables and Reconnect Them
Your PS4 console can get into safe mode because of unconnected cables. It could be the power cable, HDMI cable, or other important cables. Before buying a new HDMI cable, try reconnecting the cables.
Follow the steps below to reconnect your HDMI cords:
- Step 1: Ensure your PS4 system is turned off.
- Step 2: Unplug the HDMI cable from both the PS4 and TV.
- Step 3: Gently wipe the console and TV ports with a dry cloth.
- Step 4: When you are done, reconnect the HDMI cord to the ports tightly. You can switch the ends of the cables.
After reconnecting the HDMI ports, another vital cable you should check is the power cord. If your power plug is broken or not connected properly, you may have issues with your PS4. Follow these steps to reconnect the power cord cable:
- Step 1: Unplug the power cord from the power source and the PS4 system.
- Step 2: Gently clean the PS4 port with a dry cloth.
- Step 3: Leave the cable disconnected for some minutes, let’s say within 15 to 20 minutes.
- Step 4: When you are done, connect the power cable to the wall outlet and the console.
- Step 5: Restart the PS4.
If the game is still booting in safe mode, you may have to use another outlet. A PS4 user who had this problem fixed it by changing his HDMI cables. Then, he used the “Restart PS4” option to return to his regular boot mode.
Power cords for the PlayStation 4, PlayStation 4 Pro, and the PlayStation Slim cost less than $10 each. If you do not intend to spend money on repairs or maintenance, you should keep exploring other options. If you want to replace your HDMI cables and power cords for your PlayStation system, you can order them from the Amazon store.
PS4 Equipment and Accessories (Top Picks)
Using faulty and outdated equipment can cause your console to malfunction and enter into safe mode. Ensure all your cables and cords are working properly and up to date. Take a look at some of the recommended accessories for PlayStation 4.
- SanDisk Cruzer USB Flash Drive: This USB flash drive from SanDisk supports 2.0 capability, and it comes with 16Gb free memory. You can use this to save important files and also initialize your PS4.
- SecurOMax HDMI Braided Cord Cable – 15 Feet: If you want to get a new HDMI cord for your console, you should get a high-quality cord built for durability. This braided HDMI cable is 15 feet long, which is lengthy to set up your console.
- PlayStation 4/PlayStation Slim Power Cable: The PlayStation 4 and PlayStation Slim Power Cable use the same power cord. If you need a new cable for your PlayStation Slim or PlayStation 4 console, you should check out this power cable. It is available in different sizes; there’s a 6-foot option as well as a 12-foot cable.
- PlayStation 4 Pro Power Cable: Unlike the PlayStation 4 and PlayStation Slim power cable, the PlayStation 4 cable is very big. If you are looking for replacement cables for your PlayStation device, you can get this cable. Thankfully, it is available in a variety of sizes such as 6-foot, 10-foot, and 12-foot.
- eXtremeRate PlayStation 4 Dust Cover: A dust cover is a great accessory to get for your console. This dust cover protects your console from dust and grime that could ruin it. With this equipment, your console will be clean, safe, and free of dust.
- 24-Pack of Microfiber Cleaning Cloth: Microfiber clothes are not only made for screens, computers, and glasses. They can also be used for your PlayStation console. This microfiber cloth offers several benefits for your console.
- 3-Pack of Compressed Air Cans: As a gamer, one of the important accessories you need for your gear and equipment is a can of compressed air.
5. Change Resolution
Another thing you can do to solve this problem is to change the resolution of the PS4 display. The Change Resolution option can help you set the display resolution of your console to default 480P when it returns to normal mode.
This feature is handy for fixing common display screen issues such as the blank screen issue. Most times, you may face issues with HDMI connections between your TV and PS4 console. A mismatched resolution can cause problems, for instance, when you select a 1080P resolution for your 720P TV.
Thanks to the Change Resolution safe mode feature, you can easily fix this issue. After you leave the safe mode, you can go to Settings to find the proper resolution compatible with your PS4 and TV.
6. Update System Software
You can update your PlayStation system software manually through any method, including a DVD, direct download, or USB storage.
Updating your PS4 system software to newer versions can help fix a lot of issues and bugs. If you are seeing errors while playing games on your PlayStation device, you can always fix them by updating the system storage.
7. Rebuild the Database
If your PS4 can’t boot normally, you can try rebuilding the database. Doing this will scan your drive and make a new database of the data saved in the PS4 system.
Rebuilding the database is a great way to resolve any errors and issues in the system files. It can clean your PS4 database, reorganize all the content on the PS4 drive, and allow the system to run a little faster.
Depending on the type and number of data items on the drive, the Rebuild Database option may take a long time to complete. If you ever encounter glitches and issues with your PS4 games like crashing, frame rate drops, freezing, etc, you can troubleshoot it using these steps.
- Step 1: As soon as your PS4 boots in safe mode, select the fifth option on your screen.
- Step 2: Use your control to choose the option and press the ‘X’ button to commence the process.
- Step 3: This process will take some time, so you should wait until the process is completed.
- Step 4: Restart the PS4 when you are done.
- Step 5: If it boots in safe mode after restarting it, use the restart option in safe mode.
8. Set HDCP Mode
HDCP is an acronym for ‘High-bandwidth Digital Content Protection’. Basically, it is used to encrypt data and content of an HDMI video stream from an HD video device. If you cannot find your 4K images, you can pair the PS4 to a 4K TV that isn’t compatible with HDCP 2.2, then adjust it to HDCP 1.40 Only to see the 4K image.
Since it is a 4K image, it can only display the image when HDCP 2.2 is supported. However, it is important to notify you that doing this may limit the video resolution to 1080P.
9. Update The Software
If by now, you can’t get your PS4 out of safe mode, the issue must be serious. The problem might be connected to the PS4 software. Therefore, updating the software can help you bypass the problem.
Follow these steps to update your PS4 software:
- Step 1: First of all, ensure you have a reliable and fast internet connection.
- Step 2: Connect your PlayStation to the internet using a LAN cable or Wi-Fi (whichever you prefer).
- Step 3: Once the PS4 boots into the safe mode, use the controller and select the ‘Update System Software’ option on the menu.
- Step 4: Wait for the system to update.
- Step 5: If you are lucky, the problem will be fixed after updating the system.
- Step 6: Even if it reboots into the safe mode, click the ‘Restart PS4 option’ and see if it will boot correctly.
10. Restore Default Settings
Restoring the default settings will revert your PS4 system back to factory settings. However, it doesn’t wipe any data on your PS4 since it is not a full factory reset.
The only changes will be in time, date, and other details when you use this option. If you have tried out multiple solutions that didn’t work, it is not a bad idea to use this method to troubleshoot your PS4 issues.
11. Initialize PS4
Unlike the factory reset method that doesn’t erase any PS4 data, this method will wipe all your PS4 game data, including captured images, and other adjustments you made from the system settings.
Ensure you back up your PS4 system data using any medium of your choice. You can back up your data to a USB storage device, an external hard drive, or online storage.
Initializing your PS4 will erase the entire system data and restore your system to the original date but your current software would still remain intact. This method works at fixing any dysfunctional PS4 system.
12. Reinstall System Software
Like the previous method, this option will wipe all your PS4 game data, including captured images, system settings, and other details. Therefore, if you are going to use this method, make sure you back up your files to an external hard drive, USB storage, online storage, or any storage device of your choice.
The difference between this method and the previous method above is that this method removes your PS4 firmware whereas the other one restores your PS4 to its original state.
Many players have reported their PS4 system couldn’t connect to the internet, so, they couldn’t install the new update. If this is your case, there is a way to do it manually.
Follow these steps:
- Step 1: Get a USB drive but make sure it doesn’t have any content inside.
- Step 2: You should also make sure the USB drive has at least 375 MB of free space.
- Step 3: Connect the USB to your computer.
- Step 4: Open the USB drive and create a new folder inside it with the name ‘PS4’.
- Step 5: After creating the PS4 folder inside the USB drive, open the folder and create another folder inside it with the name ‘UPDATE’.
- Step 6: Open a web browser and enter this link: https://www.playstation.com/en-gb/get-help/ps4-system-software to download the new update.
- Step 7: After downloading the update, move the file to the UPDATE folder you create inside the drive.
- Step 8: Check and confirm that the name of the update file is PS4UPDATE.PUP.
- Step 9: Remove the USB from your computer and connect it to your PS4.
- Step 10: Turn on your PS4.
- Step 11: As soon as the PS4 boots into safe mode, select the Update System Software option.
- Step 12: As soon as the PS4 system detects the USB drive plugged in, it will start installing the update.
- Step 13: As soon as the upstart is installed, restart your PS4.
- Step 14: If the PS4 still goes into safe mode, select the Restart option and hopefully, it will boot normally after that.
13. Send It To Repairs
If all the methods mentioned failed to solve the issue, the last thing you would do is take your PS4 system to an expert technician or a service center for repairs. Hopefully, they will help you fix your PS4 and get it out of safe mode.
If your PS4 can’t start up normally, it might boot in any mode; including alternative mode and safe mode, both of which provide fewer features and functions. Safe mode can help you search and fix system errors that are preventing your PS4 from functioning correctly. Many users whose PS4 systems boot normally still use safe mode to resolve some errors and issues.
If your console is starting in safe mode, you can easily fix it. The first thing you should ensure is that the console is free of dust and you are using accessories that are up to date. You can prevent your console from having issues when these factors are met.
If you mistakenly spilled water or anything on your console, the problem may be a hardware issue that you can’t handle. What you need to do in this case is to take it to an expert or the company you purchased the PS4 from to help repair it.